1. Who We Are
Company: Trade Growth Group Limited
Company Number: 14772958
Registered Office: C/O Vantage Accounting, 1 Cedar Office Park, Cobham Road, Wimborne, United Kingdom, BH21 7SB
Trading Name: ReColour Visualiser
Contact Email: help@recolourvisualiser.com we are the
data controller responsible for your personal data.
2. Information We Collect
We collect the following types of information when you use our service:
a) Information you provide
Account details: name, business name, email address.
Payment information: collected and processed securely by
Stripe (we do not store full card details).
Uploaded images: photos of kitchens you upload for visualisation.
Communication data: emails, messages, and customer service enquiries.
b) Information we collect automatically
Technical data such as IP address, browser type, and device information.
Usage data about how you interact with our website.
3. How We Use Your Information
We process your data to:Provide and deliver the ReColour Visualiser service.
Send visualisations to your email address.
Manage billing, subscriptions, and payments.
Communicate with you about support, updates, and improvements.
Comply with legal and regulatory obligations.
Improve our website and service performance.
We will never sell your data to third parties.
4. Legal Bases for Processing
We rely on the following legal grounds under UK GDPR:
Contract: to provide the service you signed up for.
Consent: where you have agreed (e.g. marketing emails).
Legal obligation: to comply with UK law.
Legitimate interests: to improve our services and protect against fraud.
5. Image Uploads
Uploaded kitchen photos remain the
property of the customer.
We process them solely to provide the visualisation service.
We do
not resell, redistribute, or use images for marketing without your explicit consent.
EXIF data (location metadata) is automatically removed for privacy.
Images are stored securely and deleted from our systems after processing unless required for troubleshooting or service delivery.
6. Data Sharing
We only share your data with trusted third parties:
Stripe for secure payments.
Email service providers to deliver visualisations.
IT and hosting providers for platform operation.
All third-party providers comply with GDPR and process data under strict contractual safeguards.
7. Data Storage & Retention
Personal data is stored on secure servers located in the UK/EU.
Payment data is handled by Stripe and never stored directly by us.
Uploaded images are kept only as long as necessary to deliver your visualisation, then securely deleted.
We retain account and billing information for
6 years in line with UK tax laws.
8. Your Rights
Under UK GDPR, you have the right to:Access your data (request a copy).Correct inaccurate data.Request deletion of your data (“right to be forgotten”).
Restrict or object to processing.
Data portability (transfer your data).
Withdraw consent at any time (e.g. unsubscribe from marketing).
You can exercise these rights by contacting us at
help@recolourvisualiser.com.
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, firewalls, and secure access controls. However, no system is 100% secure, and you use the Service at your own risk.
10. Cookies
We use cookies and similar technologies to:
Ensure website functionality.
Analyse usage and improve services.
Remember user preferences.
You can manage or disable cookies via your browser settings. See our
Cookie Policy for details.
11. International Transfers
If we transfer data outside the UK/EU, we ensure it is protected by
adequacy decisions or
standard contractual clauses approved by the UK government.
12. Children’s Privacy
Our Service is not intended for individuals under
18 years old. We do not knowingly collect data from minors.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the “last updated” date.
14. Complaints
If you are unhappy with how we handle your data, please contact us first.
You also have the right to lodge a complaint with the
Information Commissioner’s Office (ICO) at
www.ico.org.uk.
15. Contact Us
For questions about this Privacy Policy, please contact us at:
📧
help@recolourvisualiser.com
📍 Trade Growth Group Limited: 1 Cedar Office Park, Cobham Road, Wimborne, United Kingdom, BH21 7SB
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